Prosper AI Lands $30 Million Backed by Andreessen Horowitz to Build an AI Workforce for Healthcare Operations

Prosper AI, building AI phone agents for healthcare, led by Xavier de Gracia, Josep Mingot, and the team, has banked $30 million just nine months after announcing its seed funding round. Andreessen Horowitz (a16z) led the Series A round with participation from Base10 and continued support from Emergence Capital, Y Combinator, and Company Ventures. 

Prosper AI is building an AI workforce for healthcare operations. The platform handles patient calls, appointment scheduling, insurance verification, billing, and insurer communications, helping automate administrative workflows across the patient journey.

According to Xavier de Gracia, Co-Founder and Co-CEO of Prosper AI, the company’s vision is to streamline healthcare operations through AI-powered automation.

According to Xavier de Gracia, Co-Founder and Co-CEO of Prosper AI, healthcare providers will increasingly rely on AI workforces that complement human teams. Prosper AI is building an agentic platform that coordinates patients, providers, and insurers across the full care journey, leveraging voice, APIs, insurance portals, and other channels to automate healthcare operations before, during, and after patient visits.

According to Rughani, Prosper AI’s ability to automate multiple administrative workflows across the patient journey has driven strong customer adoption. Healthcare providers often begin with scheduling before expanding into insurance verification, billing, and other operational tasks, reflecting growing demand for an end-to-end platform that reduces administrative friction and improves patient access to care.

The new funding will support expansion of Prosper AI’s engineering and customer-facing teams, deeper integrations with leading electronic health record platforms, and broader adoption across healthcare providers and health systems.

According to Xavier de Gracia, Co-Founder and Co-CEO of Prosper AI, healthcare organizations are increasingly seeking unified platforms that can manage scheduling, insurance verification, billing, and other critical workflows. Prosper AI aims to provide a single solution that streamlines administrative operations and helps providers deliver care more efficiently.

Founded in 2023, Prosper AI initially pursued a broader approach before focusing on healthcare operations in 2024. Since its seed round, the company has reported 5x revenue growth, expanded to more than 60 healthcare organizations, and now supports over 150,000 healthcare providers while helping manage more than $1.3 billion in patient care.

Its customer base includes outpatient care groups, health systems, and healthcare technology providers, reflecting growing demand for AI-driven automation across healthcare operations.

Prosper AI’s platform is designed to manage communications across patients, providers, and insurers through a single system. By automating workflows from appointment scheduling and insurance verification to billing and reimbursement, the company aims to reduce administrative costs, improve operational efficiency, and provide patients with greater transparency throughout the care journey.

According to company executives, the broader goal is to use agentic AI to eliminate inefficiencies, lower costs, increase provider revenue, and deliver a better patient experience.

According to Xavier de Gracia, Co-Founder and Co-CEO of Prosper AI, the platform coordinates multiple AI agents to automate healthcare workflows beyond appointment scheduling. In addition to handling patient interactions and scheduling, the system verifies insurance coverage, gathers missing information from insurers, generates cost estimates, and communicates financial responsibilities to patients before care is delivered.

The platform is designed to support both inbound and outbound communications across multiple channels, enabling healthcare providers to automate a broader range of administrative processes through a single AI-driven system.

Healthcare providers using Prosper AI report higher workflow automation, improved patient access, lower operating costs, and increased revenue. According to Xavier de Gracia, Co-Founder and Co-CEO of Prosper AI, some customers have automated 60% to 70% of scheduling workflows while achieving revenue gains through improved patient intake, insurance verification, and financial clearance before appointments.

Today, Prosper AI offers AI agents for scheduling, insurance benefits verification, and billing. According to Josep Mingot, Co-Founder and Co-CEO of Prosper AI, the company is expanding into additional administrative workflows, including prescription refills, insurance updates, and other patient communication processes across the healthcare journey.

Prosper AI says it wins the majority of competitive evaluations as healthcare organizations increasingly seek end-to-end automation rather than point solutions. According to Jonathan Banta, CEO of The 44 Group, Prosper AI stood out for its ability to manage not only scheduling, but also insurance verification, patient financial responsibility, and other workflows across the patient journey.

Customer results also point to strong automation rates. According to Noah England, COO of Piedmont Dermatology, the platform was able to automate more than half of patient conversations from the outset, including interactions requiring real-time insurance benefits verification.

Prosper AI has expanded its reach through integrations with major healthcare technology platforms, including athenahealth, ModMed, Veradigm, ECW, and ImagineSoftware. Growing adoption among EHR providers and healthcare software companies highlights increasing demand for AI-powered automation across patient and administrative workflows.

According to Sam Khashman, CEO of ImagineSoftware, Prosper AI demonstrated strong performance in competitive evaluations, delivering high accuracy and completion rates while managing thousands of patient conversations daily across the platform’s customer base.