Liberate is Building the First-Ever Reasoning AI Agents for Insurance

Liberate, harnessing technology to help insurers and agents deliver fast, led by Amrish Singh, Ryan Eldridge, Jason St. Pierre, and others, has secured a $50 million Series B funding round led by Battery Ventures, with participation from new investor Canapi Ventures and returning backers Redpoint Ventures, Eclipse Ventures, and Commerce Ventures, bringing the total funding to $72 million. Battery General Partner Marcus Ryu, the co-founder and former CEO of Guidewire Software, will join Liberate’s board.

Liberate develops AI agents to automate complex insurance workflows, initially focusing on voice AI and now expanding across email, SMS, and digital channels. These agents handle end-to-end tasks, from quoting policies and processing claims to servicing policyholders and updating endorsements, by integrating directly into insurers’ core systems, reducing operational costs, support team size, and customer response times.

Founded by Amrish Singh, Ryan Eldridge, and Jason St. Pierre, Liberate addresses the $300 billion global labor cost in insurance operations. Amid rising regulatory burdens, low margins, and loss inflation, the company’s AI agents are designed to execute complete insurance workflows across sales, service, and claims, with the long-term goal of fully autonomous reasoning agents that operate with minimal human intervention.

Liberate’s AI agents are deployed across major insurers, agencies, and enterprise service providers, delivering measurable impact:

• Operational ROI: Achieved a 263% return for a large insurer, boosting sales by 15% and cutting operational costs by 23%.

• Customer Experience: Dramatically reduced call resolution times, including hurricane claim responses from 30 hours to 30 seconds.

• Enterprise Adoption: Enabled large enterprises to lower costs and expand coverage without increasing headcount.

Liberate’s platform combines reinforcement learning with deep insurance domain expertise, enabling AI agents to manage long, regulated conversations and complete transactions end-to-end. By integrating directly into carrier systems, these agents provide auditable, compliant outputs while improving speed, accuracy, and operational efficiency. The Series B funding will accelerate product development and expand deployments across insurers and agencies globally.