Elyos AI Raises a $13 Million Series A to Build the AI Agents for the Trades

Elyos AI, an AI agent built for trades and field services, led by Adrian Johnston, Philippa Brown, and Panos Stravopodis, has secured a $13 million Series A round, led by Blackbird Ventures, with participation from Y Combinator and Pi Labs, bringing the total funding to $16 million.

Trades businesses such as plumbers, electricians, HVAC teams, fire and security operators, and facilities managers form the backbone of the built world, yet many struggle with overwhelming calls, emails, missed messages, and manual administration. Missed calls translate into lost jobs, while slow responses erode customer trust.

Elyos was created to eliminate this friction and modernize how trade businesses operate.

Elyos AI develops AI customer support agents purpose-built for trade businesses. The agents handle inbound and missed calls, outbound communication, email workflows, and job bookings directly within existing trade systems.

Unlike generic chatbots, these agents operate as always-available front-office staff, deeply integrated and trained on the operational realities of trades. Elyos addresses the revenue loss caused by missed calls and administrative overload by automating customer interactions end-to-end.

Since its founding in 2023 through the Y Combinator program, Elyos has seen rapid adoption across the UK and other markets. Customers report higher booking rates, faster response times, fewer missed calls, and reduced operational overhead.

Amax, a London-based fire and security company, uses Elyos AI agents to handle 30% of technical calls without human involvement, significantly improving call management and operational efficiency.

Elyos is backed by investors with deep expertise in software and the built environment. Blackbird Ventures highlighted the company’s strong traction, customer adoption, and effective real-world performance of its voice agents within a large, underserved trade services market.

Pi Labs emphasized the scale of the trade services sector and noted Elyos’s ability to help trade businesses capture more revenue, improve customer experience, and increase margins through leaner operations.

The Series A funding enables accelerated investment across engineering, operations, and go-to-market teams, deeper integrations with leading field-service job management systems, expanded AI agent capabilities across voice, email, and messaging, and international expansion planned for 2026.