AI-Powered Platforms for Customer Support, Service, And Experience Use-Cases
- Karan Bhatia

- Sep 8, 2025
- 1 min read

1) Verint: Led by Dan Bodner, Anna Convery, Grant Highlander, Jaime Meritt, Rob Scudiere, and others, Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond. Verint has recently agreed to be acquired by Thoma Bravo. Know More At: verint.com
2) Genesys: Led by Tony Bates, Scott Cravotta, Olivier Jouve, Glenn Nethercutt, Brian Swartz, and others, Genesys makes it easy to drive growth, customer loyalty, and employee productivity, all while reducing cost. Know More At: genesys.com/en-sg
3) Forethought: Led by Deon Nicholas, Sami Ghoche, Jad Chamoun, Mitchell Hanson, Lindsay Fifield, Sunny Kong, and others, Forethought helps you build enterprise-ready AI agents in minutes. Know More At: forethought.ai
3) Yellow AI: Led by Raghu Ravinutala, Rashid Khan, Jaya Kishore Gollareddy, and others, Yellow AI is an enterprise-grade Agentic AI Platform. Know More At: yellow.ai
5) LiaPlus AI: Led by Shailesh Jaiswal and Smridhi Seth, LiaPlus provides AI-powered customer support for autonomous enterprises. Know More At: liaplus.com


