AI-Powered Platforms for Customer Support, Service, And Experience

1) Freshworks: Led by Dennis Woodside, Mika Yamamoto, Tyler Sloat, Murali Swaminathan, and others, Freshworks provides enterprise-grade, AI-assisted service software to deliver exceptional customer and employee experiences. Know More At: freshworks.com

2) Replicant: Led by Gadi Shamia, Benjamin Gleitzman, Matt Serna, Meghna Suresh, and others, Replicant has been enabling contact centers to deliver exceptional customer service with AI since 2017. Know More At: replicant.com

3) Parloa: Led by founders Malte Kosub and Stefan Ostwald, Parloa is Reimagining customer experience with Agentic AI. Know More At: parloa.com

4) Balto: Led by Marc Bernstein, Erin Ryan, and Michael Goldstein, Balto powers the entire contact center to help you go faster. Know More At: balto.ai

5) Kustomer: Led by Brad Birnbaum, Jeremy Suriel, Douglas Hanna, Anna Fisher, and others, Kustomer helps you unlock the full potential of humans and AI within customer service. The company has recently announced $30 million in Series B funding. Know More At: kustomer.com

6) Ada: Led by founders Mike Murchison and David Hariri, Ada is turning AI Agents into your most effective CX employees. Know More At: ada.cx

7) Level AI: Led by Ashish Nagar and others, Level AI is an end-to-end customer experience intelligence and automation platform. Know More At: thelevel.ai

8) Netomi: Led by founder Puneet Mehta, Netomi is agentic AI for proactive and preemptive customer experiences. Know More At: netomi.com

9) Kore: Led by Raj Koneru, Prasanna Arikala, Devendra Kumar (DK) Sharma, Madhu Ranganathan, and others, Kore AI's AI for Service Leverage Generative AI innovation to empower customers and create differentiated service experiences. Know More At: kore.ai

10) Yalo: Led by founder and CEO Javier Mata, Yalo helps you manage your entire customer experience with data and artificial intelligence that work for you. Know More At: yalo.ai