AI-Powered Platforms for Customer Support, Service, and Experience

1) Uniphore: Led by Umesh Sachdev, Ravi Saraogi, Stephane Berthier, and others, Uniphore enables businesses to rapidly adopt, significantly transform, and immediately unlock value through AI. Their Business AI Suite includes Uniphore - Customer Service AI, Marketing AI, Sales AI, and People AI. Know More At: uniphore.com

2) Sierra: Founded by Bret Taylor and Clay Bavor, Sierra helps businesses build better, more human customer experiences with AI. Know More At: sierra.ai

3) Observe.ai: Led by Swapnil Jain, Jithendra Vepa, Ritu Kapoor, Vache Moroyan, and others, Observe is on a mission to transform how the world serves customers through AI. Know More At: observe.ai

4) Amelia: Amelia's AI-enabled Conversational AI platform redefines customer and employee engagement with always-on, always-available AI agents that answer questions and automate requests at scale. Amelia is now part of SoundHound AI. Know More At: amelia.ai

5) Cognigy: Led by Philipp Heltewig, Sascha Poggemann, and Benjamin Mayr, Cognigy deploys AI Agents in your contact center to deliver fast, personalized, and exceptional service your customers demand and deserve. Know More At: www.cognigy.com

6) Aisera: Led by Abhi Maheshwari, Dan Deklich, Ben Lu, and others, Aisera builds AI Agents and Assistants purpose-built to deliver business value for every team, including IT, HR, Finance, Sales, Customer Service, and others. Know More At: aisera.com

7) Dixa: Led by Christian Lohmann, Mads Blicher Fosselius, Jakob Nederby, Krisztian Tabori, Jacob Petersen, and others, Dixa was created to counteract the increasingly impersonal and transactional nature of customer service interactions. Know More At: dixa.com

8) Glia: Led by Dan Michaeli, Carlos Paniagua, and Justin DiPietro, Glia is transforming banking with AI-powered interactions. Know More At: glia.com

9) Cresta: Led by Ping Wu, Tim Shi, Alex Cramer, Daniel Hoske, and others, Cresta is transforming the contact center through Generative AI. Know More At: cresta.com

10) PolyAI: Led by Nikola Mrkšić, Shawn Wen, Eddy Su, Vinh Le, and others, PolyAI is on a mission to empower companies to be the best version of themselves for their customers. Know More At: poly.ai